Warranty-Information

We offer warranty for shoes against

  • Detachment of sole from upper (But not due to leather damaged by contact of water / chemical)
  • Development of Crack in the sole (Flaking of Sole)
  • Abrasion of the sole

However, please note that warranty will not be valid in the following cases:

  • Damage to leather due to water/chemical contact
  • Damage to the sole due to the impact of sharp objects or improper usage
  • Consumption in wrong application/ industry Ex. Use of Synthetic Upper in Oil Sector.
 
As leather is a natural product, it does not carry any warranty coverage.
 
Warranty Table (in months)

DIP Pouring Non-Leather Upper 
PU/TPU/ Rubber Sole121212
PVC Sole6NA6
  • 1. Size replacement, if any, will be done only till 15 days from the date of supply of the material.
  • 2. Size replacement will not be given for items which are made to order.
  • 1. Express Models:  30 Days
  • 2. Made to Order Items:  60 Days
  • 1. To avoid the size replacement, we request all our clients to place an order for correct size.
  • 2. In case of size replacement, the freight charges both the ways will be on the client.
  • 3. All the shoes for size replacement have to be sent by the client on paid basis.
  • 4. Once we receive the shoes from the client, we would then dispatch the replacement of shoes from our end.
  • 5. We ACME UNIVERSAL SAFEZONE9 PRIVATE LIMITED would appreciate your co-operation